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Press Release

 

June 21, 2007

Deputy Chief Gremo
Streamwood Police Department

 

*72 Phone Scam

The Streamwood Police Department has taken several reports over the past few weeks of a phone scam that has been occurring throughout the northern suburbs.  The scam involved citizens’ being duped into having their calls forwarded to another number so criminals can utilize the phone service at the citizen’s expense.  AT&T describes the scam as follows:

Star-7-2, billing back to you: You receive a call from a stranger posing as a telephone technician or telling you that he has been arrested for driving with a suspended license and is in jail — or is in a situation that requires your immediate help. "I need to reach my wife and tell her what happened so she can pick up our two kids. Would you dial *72 and then her number?"

Star-7-2 is a custom feature for call forwarding. When the customer dials *72 followed by a telephone number, it activates the call forwarding feature causing all your incoming calls to ring at another number. At the end of the other line — whether calls have been forwarded to a landline, a cell phone or a payphone — the original caller's partner-in-crime is able to accept all collect and third-party calls, while telling your own legitimate callers that they have the wrong number. You get billed for all calls made because your number is the one from which they are forwarded. This ingenious scam, which even overrides cell phones inability to get collect calls, may go on for several days before you become aware it has occurred.

If a citizen believes that he has just fallen victim to this scam, he can press *73, depending on the service provider, to turn off the call forwarding. Any suspicious calls of this nature should be reported to the police department.

 

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Village of Streamwood
301 E. Irving Park Road
Streamwood, IL  60107-3096
(630) 736-3800
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