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Water Quality and Conservation

The Public Works Department is responsible for the water quality of the drinking water in the Village.One of the most important functions of the Public Works Department is to ensure the quality of our water supply. The Village receives its drinking water from Lake Michigan and stores the water in tanks throughout the community. This ensures our residents and businesses have abundant access to healthy, quality water.

The Village also is responsible for managing storm water run-off. When it rains, water washes over roofs, streets, driveways, sidewalks, parking lots, and other surfaces. Along the way, it can pick up a variety of pollutants, such as oil, pesticides, metals, chemicals, and soil. This polluted storm water drains into the storm system that eventually discharges into our rivers and streams. The pollutants can endanger the water quality of our waterways, making them unhealthy for people, fish, and wildlife.

Learn about how the Village keeps our water supply safe. And, see what you can do to help!

Conserving Our Water - Protecting Our Environment

Storm sewer inlets are the manholes with large openings allowing storm water run-off to drain away from your house and other property. Unlike sanitary sewers, the water that the goes into storm sewers is not treated before being released into lakes, rivers and streams.

Our rivers and lakes provide the water we drink. You are our partner in preserving our water supply! Here’s how you can help:

  • Use a mulch mower, but remember to remove grass clippings and leaves from driveways, sidewalks, curbs and gutters to prevent the materials from washing into storm sewers.
  • If you live along a pond, Poplar Creek or Arlingdale Lake, leave a buffer along the edge. Buffers filter nutrients and keep dirt, grass clippings and other materials from going into the water.
  • Avoid washing your car in your driveway. Wash in a grassy area or take it to a local car wash. Local car washes are connected to the sanitary sewer, so any soap, grease, oils, and other contaminants do not go into the storm sewer system.
  • Girl and DogPlease don't litter; pick up and properly dispose of litter.
  • Pick up all pet waste either when you’re on a walk or in your yard. Pet waste is a leading cause of local run-off pollution.
  • Plant native trees, shrubs, grasses, and wildflowers. They require less watering, little or no fertilizer, and habitat for wildlife.
  • Cover exposed soils to prevent erosion. Exposed soils have the greatest potential for wind and water erosion.
  • Direct your downspouts to grassy areas. Purchase a rain barrel to collect rain water from you rooftop. Rain barrels can be obtained from the Metropolitan Water Reclamation District. For more information, visit the District or call (312) 751-6633.
  • Recycle car batteries at the Public Works Department. Drop off car batteries at Door #14 during normal business hours (8:00am – 4:30pm, Monday-Friday)
  • Never dispose of oils, chemicals or other garbage in the storm sewers. This is like pouring garbage into your drinking cup.

Commercial and Residential Water Application

As a new business owner or residential tenant within the Village, we request that you fill out an application for water and sewer service.  This is mandatory so we can provide you with quality service.  You can obtain a copy of either the Commercial Water Application form or Residential Tenant Water Application form online.

Report Broken Water Mains

If you see a quantity of water coming out of the ground, it may be a broken water main. Please report broken water mains by calling the Public Works Department during normal business hours, or the Police Department at 9-1-1, on nights or weekends. Leaking fire hydrants should also be reported to Public Works or the Police.

Water System Management

The Public Works Department maintains the water storage tanks and distribution system. The primary source of drinking water is Lake Michigan. The Village is a member of the Northwest Suburban Municipal Joint Action Water Agency. Each year, the Village publishes a Consumer Confidence Report that explains in greater detail the water supplied to our residents. To see the 2012 Water Quality Report, click here.

Water Service Requests

Our Frequently Asked Questions page in the Reference Desk section of our website has more information on Water Service.